Terms & Conditions

Welcome to Tierra Creations. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

  1. Acceptance of Terms:
    By accessing or using our website, you agree to these Terms and Conditions and acknowledge that they constitute a legally binding agreement between you and Tierra Creations. If you do not agree with these terms, please refrain from using our website.
  1. Use of the Website:
    You agree to use our website for lawful purposes and in a manner consistent with all applicable laws and regulations. You may not use our site in any way that could disrupt, damage, or impair its functionality.
  1. Product Information:
    We make every effort to accurately display the colors and details of our Kashmiri carpets on the website. However, variations may occur, and we do not guarantee that your device's display will accurately represent the product.
  1. Ordering and Payment:
    When you place an order on our website, you agree to provide accurate and complete information. Prices are in the currency specified and do not include taxes or shipping fees unless otherwise stated. Payment must be made through the provided payment options during the checkout process.
  1. Shipping and Delivery:
    We strive to process and ship orders promptly. However, delivery times may vary, and we are not responsible for delays caused by shipping carriers or customs. Any additional costs related to customs duties or taxes are the responsibility of the buyer.
  1. Returns and Exchanges:
    Please review our Returns and Exchanges Policy for information on returning or exchanging purchased items. We only accept returns in accordance with the specified policy.
  1. Intellectual Property:
    All content on our website, including text, graphics, logos, and images, is the property of Tierra Creations and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our explicit permission.
  1. Privacy:
    Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
  1. Termination:
    We reserve the right to terminate or suspend your access to our website at our discretion, without notice, for any conduct that we believe violates these Terms and Conditions.
  1. Governing Law:
    These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts in Bangalore, India.
  1. Changes to Terms and Conditions:
    We reserve the right to update and modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at customercare@tierracreations.in.

Thank you for choosing Tierra Creations. We hope you enjoy your experience exploring the beauty of Kashmiri carpets on our platform.